Our company only collects the necessary data and respects your privacy, in accordance with the General Law for the Protection of Personal Data 13.709/2018. By continuing, you confirm that you have read and accepted the Privacy Notice. Privacy Policy.

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Privacy Policy Medal

MEDAL METALÚRGICA DALLA LANA OR MEDAL HYDRAULICS uses its best efforts to protect and respect the personal data of its users. This Privacy Policy was developed with the purpose of demonstrating the commitment with your personal data and privacy and the way in which we use and treat your data.

1. WHO WE ARE?

MEDAL METALÚRGICA DALLA LANA registered with the CNPJ/ME under no. 83.610.790/0001-54, headquartered at Rua Rui Barbosa, 1070, Luzerna – Santa Catarina, CEP 89609-000 .

2. COLLECTED DATA

ORIGIN COLLECTED GOAL
Products | Budget Name, email, phone, region and message. Facilitate service directed to your needs.
Catalogs Name, email, region and purpose. Know the profile of customers and the purpose of access.
Contact Name, email, phone, city, state, region and message. For you to contact the company via website, email or phone.

3. USE OF PERSONAL DATA

We process Personal Data to manage your relationship and better serve you when purchasing products and/or services from the website, customizing and improving your experience.

By providing your personal data, you agree and consent to the data processing specified in this Policy, as well as to:

  • Confirm or correct the information we hold about you;
  • Send information that we believe may be of interest to you;
  • Personalize your experience using the website;
  • Formalize the contractual relationship and purchase and sale of the site;
  • Customize the sending of advertising according to your interest;
  • We contact you at a telephone number and/or email address provided.

MEDAL METALÚRGICA DALLA LANA will follow the following rules when collecting your personal data:

  • Services will be collected;
  • When new personal data is collected, the company will notify and request authorization for processing;
  • The personal data collected will only be used to fulfill the previously informed purposes.

4. WHAT IS OUR COOKIE POLICY?

MEDAL METALÚRGICA DALLA LANA uses cookies to facilitate the use and improve the website, as well as to improve the structures and their contents. Cookies may speed up future services activities and experiences;

Cookies allow the collection of information, such as browser type, time spent on the site, pages visited, language selected and other anonymous traffic data. The information collected will be used to customize the experience on the site, as well as target advertising according to your interest;

If interested, the user can configure their browser to deny all cookies or indicate when a cookie is sent, however, it is possible that some functionalities and practicalities of the platform are not presented in the best way. When using multiple devices or computers, you will need to repeat this procedure for each device or browser.

5. PERSONAL DATA SHARED WITH THIRD PARTIES.

MEDAL METALÚRGICA DALLA LANA does not share personal data collected on the website with third parties. However, it will be able to share data to help and cooperate with any judicial authority, police or governmental body, being able to send registration or business information of its users, when it considers that its assistance is necessary for the protection of the rights of other users or any person who may be harmed by the conduct opposed.

6. HOW LONG DO WE STORE YOUR PERSONAL DATA?

MEDAL METALÚRGICA DALLA LANA retains the Holder's personal data as long as necessary to provide the selected services, respecting the legal period and the holders' rights established in current legislation.

Once the contract is terminated, the information relating to the sites is removed (permanently deleted) from the platform's database on the server.

Customer registration data remain stored for an indefinite period, under the terms of the contract.

STORAGE TERM LEGAL BASIS
REGISTRATION DATA 10 years after the end of the relationship Arts . 13 and 34 of the Consumer Protection Code and Art. 70 of the Brazilian Federal Constitution
DIGITAL IDENTIFICATION DATA 006 months from the last access Art. 15 of the Civil Rights Framework for the Internet

7. WHAT ARE YOUR RIGHTS AS A DATA HOLDER?

With regard to the processing of personal data, Brazilian legislation guarantees the Holder a series of rights. MEDAL METALÚRGICA DALLA LANA respects and guarantees the possibility of obtaining from the company at any time upon request:

YOUR RIGHTS
Confirmation of the existence of treatment;
access;
Correction of incomplete, inaccurate or outdated data;
Anonymization , blocking or deletion of data that is unnecessary, excessive or treated in violation of the provisions of Law No. 13,709;
Portability of data to another service or product provider, upon express request and observing commercial and industrial secrets, in accordance with the regulation of the controlling body;
Elimination of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of Law No. 13,709;
Information from public and private entities with which the controller carried out shared use of data;
Information about the possibility of not providing consent and the consequences of the refusal;
Revocation of consent, pursuant to § 5 of art. 8 of Law No. 13,709. Right to Withdraw Consent.

Consent may be revoked by the Holder, at any time, upon request via email: t.i@medal.com.br.

8. HOW DOES THE COMPANY PROTECT YOUR DATA?

Any data collected by MEDAL METALÚRGICA DALLA LANA will be stored in accordance with the safety standards adopted by the market. Employing the best efforts to protect and respect the personal information of its users and implementing national and international practices for data protection, which include measures such as:

  • Protection against unauthorized access;
  • Restricted access of people to the place where personal information is stored;
  • Adopt procedures so that agents, employees or external partners who process personal data undertake to maintain the absolute secrecy of information, adopting the best practices for handling this data, as determined in corporate policies and procedures.

We are not responsible for fraud or other means that result in interceptions or violations of your database, since the internet security structure is constantly improving. Likewise, we do not send emails with executable files attached (such as .exe , com, dmg , etc.) that could cause damage to the user's computer or mobile device. If this happens, we advise the user to delete the aforementioned file from their hard disk and contact our service center.

MEDAL METALÚRGICA DALLA LANA is not responsible for any damage suffered by the user due to failures in his internet connection, provider, system used or telephone line, virus, trojan, malware , spyware , among other correlates, which may damage, change settings or infiltrate the user's equipment as a result of accessing, using or browsing the Internet.

In addition to technical efforts, we also adopted institutional measures to keep the governance and privacy program applied to the activities and governance structure, constantly updated.

9. HOW TO SPEAK WITH MEDAL GROUP ABOUT YOUR DATA?

MEDAL METALÚRGICA DALLA LANA or MEDAL HYDRAULICS is always available for questions, complaints or suggestions through the service channel: e-mail: t.i@medal.com.br. or through the website in the CONTACT field .

Data Officer: Marlei Heckler
E-mail: t.i@medal.com.br.
Phone: (49) 3523-4400

10. POLICY UPDATE

Our Privacy Policy may change at any time with immediate effect. Therefore, we ask that you review it frequently for clarification and updated information.

If there is any doubt regarding the terms of this Privacy Policy, the customer should contact us through our website at the link: (https://www.medalhydraulics.com/contact).

11. FORUM

This Policy will be interpreted according to Brazilian legislation, in the Portuguese language, being elected the Jurisdiction of the District of Joaçaba – SC, with express waiver of any other, however privileged it may be, to resolve any doubt, pendency or litigation arising from this document.

In case of doubt about the terms used in this Privacy Policy, you can consult the glossary below.

SUMMARY TABLE
treatment agent METALÚRGICA DALLA LANA
MEDAL HYDRAULIC PUMPS
Holder It is you, the natural person to whom the Personal Data refer.
DEFINITIONS
Personal Data It is information relating to a natural person and capable of identifying the person or making identification possible.

Examples of personal data that may allow your identification are: Name, CPF, telephone, e-mail, license plate of your vehicle, etc.
Sensitive personal data Special category of personal data referring to racial or ethnic origin, religious conviction, political opinion, union membership or organization of a religious, philosophical or political nature, referring to health or sexual life, genetic or biometric data relating to a natural person.
Treatment It is every way we can use your Personal Data, including, but not limited to, the following activities: collection, storage, consultation , use, sharing, transmission, classification, reproduction, deletion and evaluation. This term (and others derived from it) will not be used in capital letters in this document.
Policy It is this Privacy Policy.
Cookies They are data files collected when accessing the platform and that allow the user to be recognized when he returns using the same computer and browser. They also allow visiting multiple pages on the platform during the same session without having to re-enter the user's password repeatedly.
IP Set of rules for communicating over the internet for sending email, streaming video, or connecting to a website. An IP address identifies a network or device on the internet.
Browser A web browser, web browser, internet browser or simply browser, is a program that enables its users to interact with HTML documents hosted on a web server.